List of Error Codes

Error CodeError MessageAdditional information

0

Ok

1

Not implemented

2

Not connected

Please contact our team. This means that one of our microservices is down

3

Not authorised

Not authorized may occur when the used API key doesn't have permission to perform a request. Troubleshooting is available here

4

Already authorised

You have already authorized and connected to us

5

Invalid password

Reserved for our front-end

6

Invalid nonce

The nonce with your request is smaller than the previous posted. Troubleshooting is available here

7

Invalid timestamp

The timestamp posted with your request is invalid. Troubleshooting is available here

8

API method not available

The request you are posting is no longer available. Please update your connector

9

API method parameter is invalid

API method parameter is missing or has incorrect value.

10

Internal error

Please contact our tech team

11

Invalid MFA code

You are entering a wrong 2FA code in our GUI

12

MFA not enabled

You haven't made a new 2FA pair with your account. Please contact us to reset the 2FA from an authorized email.

13

User agreement not signed

You haven't agreed to the T&C in our GUI. Please log in and agree to them. Make sure to reissue the API keys after agreeing to T&Cs

14

Invalid signature

The signature of your request is invalid. Troubleshooting is available here

15

Link expired

Reserved for GUI

20

Invalid currency flags

Reserved for GUI

21

Invalid currency price

Reserved for GUI

22

Invalid currency balance step

Reserved for GUI

23

Invalid currency name

Reserved for GUI

24

Currency name cannot be changed

Reserved for GUI

25

Currency balance step cannot be changed

Reserved for GUI

26

Currency not found

Reserved for GUI

27

Currency cannot be removed

Reserved for GUI

30

Invalid instrument flags

Reserved for GUI

31

Invalid instrument name

Reserved for GUI

32

Instrument asset currency cannot be changed

Reserved for GUI

33

Instrument balance currency cannot be changed

Reserved for GUI

34

Instrument not found

The instrument you are trying to access is not found. Make a request for the list of instruments

35

Instrument cannot be removed

Reserved for GUI

40

Invalid client flags

Reserved for GUI

41

Invalid client taker delta ratio

For Market Makers: please use the correct format for delta.

42

Invalid name

The name should be under 20 symbols. Please refrain from using special symbols as well

43

Client type cannot be changed

Reserved for GUI

44

Client already exists

Reserved for GUI

45

Client not found

Reserved for GUI

46

User name already exists

Please change the display name. It seems as if there is an account with the same name. The name must be unique

50

Invalid limit flags

Reserved for GUI

51

Invalid limit net limit

The value you have put in the command is not in line with the requirements for the data type. Read more here

52

Invalid limit gross limit

The value you have put in the command is not in line with the requirements for the data type. Read more here

53

Limit not found

The limit you are trying to find is non-existent. Please fetch your limits

54

Limit clients are identical

55

Limit client types are identical

You are setting up a limit with a counterparty with the same role as you are (Maker with Maker or Taker with Taker)

56

Invalid counterparty

You are trying to perform an operation with an invalid counterparty, or the operation is not available for this counterparty.

60

Invalid settlement order flags

61

Invalid settlement order size

62

Invalid settlement order comment

63

Identical settlement clients

64

Settlement not found

65

Settlement order is from transaction

70

Invalid order size

Please check that the data type in the order matches the data type in /add

71

Invalid order price

Please check that the data type in the order matches the data type in /add

72

Invalid order flags

Please check that the data type in the order matches the data type in /add

73

Order type not allowed

Please make sure that you are using the correct order types. Refer to type here

74

Client order id already in use

You have previously used the ID

75

Add failed - Post-Only

For Market Makers: the post-only order is not in line with the prices on the platform. Check that the price deviation is on par with the global order book

76

Add failed - IOC: no orders to match

There is not enough liquidity to execute the order with the parameters in /add command. To debug, please check the following: 1. Both global and counterparty limits are set 2. There is enough gross free limit available 3. Your Market Maker is quoting that pair in general For limit orders additionally, check that the price and size are not different than the best bid or ask

77

Add failed - FOK: not enough liquidity

There is not enough liquidity to execute the order with the parameters in /add command. To debug, please check the following: 1. Counterparty limits are set 2. There is enough gross free limit available 3. Your Market Maker is quoting that pair in general For limit orders additionally, check that the price and size are not lower or higher than the total cost of execution of your order according to the tradable order book

78

Add failed - SMP (self-trade prevention)

For Market Makers

79

Add failed - limits

Please check your counterpaty limits

80

Del failed - not found

For Market Makers: the order you are trying to delete is non-exhistant

81

Either volume or size should be specified

The values are missing for order: 1. For maker orders size is required. 2. For taker orders either size or volume are required.

82

Orders by volume not supported for makers

For Market Makers: you are using a wrong order type

83

Invalid order volume

Please check that the data type in the order matches the data type in /add

84

Trading not allowed

Error can occur if counterparty limits are not set, or one of the counterparties disabled trading.

85

No open positions in order currencies

Liquidation trade can only be made if counterparties have open position in asset or balance currency.

90

Mod failed - no size after decrement

For Market Makers: the order you trying to modify has been fully utilised

91

Mod failed - side mismatch

For Market Makers: you are addressing a wrong side of the order book

100

Binding already exists

You have already bound to the WS

101

Binding not found

Please authorize and bind to the WS. Find more here

102

Invalid feed name

There is a mistake in the feed you are trying to subscribe to

103

Invalid feed id

There is a mistake in the feed you are trying to subscribe to

104

Database out-of-sync

Please contact our tech team

110

Field Required

Reserved for GUI

111

Field Invalid

Reserved for GUI

112

Poor Username

Reserved for GUI

113

Poor Password

Reserved for GUI

114

Password Change Required

Reserved for GUI

120

Maximum number of keys reached

You have issued more than 10 API keys

121

Key not found

The key you are using is cancelled

130

Settlement request already exists

The settlement request you have submitted is already in the system

131

Settlement request not found

The settlement request you are trying to adjust is non-existent

132

Invalid settlement request flags

The value is not in the required data type. Please refer to the payload

133

Invalid settlement request counterparty

There is a mistake in the ID of the counterparty that your addressing

134

Invalid settlement request comment

The comment is not in the required data type. Please refer to the payload

135

Invalid settlement request amount

The value is not in the required data type. Please refer to the payload

140

Invalid settlement transaction flags

The value is not in the required data type. Please refer to the payload

141

Invalid settlement transaction amount

The value is not in the required data type. Please refer to the payload

142

Invalid settlement transaction txId

The hash or bank reference is not in the required data type. Please refer to the payload. It is possible that it is either too long or has special symbols.

143

Identical clients not allowed

You cannot settle with a client that has the same role as you Maker with Maker or Taker with Taker)

144

Settlement transaction not found

The settlement transaction you are refering to is not found. Please check with the list of the created transactions.

145

Incoming settlement transaction is not allowed

You are trying to create incoming settlement transaction, but it is not allowed for your account or for this type of counterparty.

160

Order breached takers' limit per asset

Taker's limit by asset is breached: 1. Review your limit per asset in Risk Management. Enable the one you wish to settle

2. Enable it or increase the value

162

Order breached makers' limit per asset

Maker's limit by asset is breached: 1. Review your limit per asset in Risk Management. Enable the one you wish to settle

2. Enable it or increase the value

164

Order not enough equity.

Taker's equity will be below of initial margin requirement in result of settlement order. Please adjust settlement order amount or margin requirements.

165

Order taker counterparty gross limit breached

Taker's counterparty gross limit is breached. Please adjust it to a greater value if you are a taker.

167

Order maker counterparty gross limit breached

Maker's counterparty gross limit is breached. Please adjust it to a greater value if you are a maker.

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