List of Error Codes

Error Code	Error Message	Additional information
0	Ok
1	Not implemented
2	Not connected	Please contact our team. This means that one of our microservices is down
3	Not authorised	Not authorized may occur when the used API key doesn't have permission to perform a request. Troubleshooting is available here
4	Already authorised	You have already authorized and connected to us
5	Invalid password	Reserved for our front-end
6	Invalid nonce	The nonce with your request is smaller than the previous posted. Troubleshooting is available here
7	Invalid timestamp	The timestamp posted with your request is invalid. Troubleshooting is available here
8	API method not available	The request you are posting is no longer available. Please update your connector
9	API method parameter is invalid	API method parameter is missing or has incorrect value.
10	Internal error	Please contact our tech team
11	Invalid MFA code	You are entering a wrong 2FA code in our GUI
12	MFA not enabled	You haven't made a new 2FA pair with your account. Please contact us to reset the 2FA from an authorized email.
13	User agreement not signed	You haven't agreed to the T&C in our GUI. Please log in and agree to them. Make sure to reissue the API keys after agreeing to T&Cs
14	Invalid signature	The signature of your request is invalid. Troubleshooting is available here
15	Link expired	Reserved for GUI
20	Invalid currency flags	Reserved for GUI
21	Invalid currency price	Reserved for GUI
22	Invalid currency balance step	Reserved for GUI
23	Invalid currency name	Reserved for GUI
24	Currency name cannot be changed	Reserved for GUI
25	Currency balance step cannot be changed	Reserved for GUI
26	Currency not found	Reserved for GUI
27	Currency cannot be removed	Reserved for GUI
30	Invalid instrument flags	Reserved for GUI
31	Invalid instrument name	Reserved for GUI
32	Instrument asset currency cannot be changed	Reserved for GUI
33	Instrument balance currency cannot be changed	Reserved for GUI
34	Instrument not found	The instrument you are trying to access is not found. Make a request for the list of instruments
35	Instrument cannot be removed	Reserved for GUI
40	Invalid client flags	Reserved for GUI
41	Invalid client taker delta ratio	For Market Makers: please use the correct format for delta.
42	Invalid name	The name should be under 20 symbols. Please refrain from using special symbols as well
43	Client type cannot be changed	Reserved for GUI
44	Client already exists	Reserved for GUI
45	Client not found	Reserved for GUI
46	User name already exists	Please change the display name. It seems as if there is an account with the same name. The name must be unique
50	Invalid limit flags	Reserved for GUI
51	Invalid limit net limit	The value you have put in the command is not in line with the requirements for the data type. Read more here
52	Invalid limit gross limit	The value you have put in the command is not in line with the requirements for the data type. Read more here
53	Limit not found	The limit you are trying to find is non-existent. Please fetch your limits
54	Limit clients are identical
55	Limit client types are identical	You are setting up a limit with a counterparty with the same role as you are (Maker with Maker or Taker with Taker)
56	Invalid counterparty	You are trying to perform an operation with an invalid counterparty, or the operation is not available for this counterparty.
60	Invalid settlement order flags
61	Invalid settlement order size
62	Invalid settlement order comment
63	Identical settlement clients
64	Settlement not found
65	Settlement order is from transaction
70	Invalid order size	Please check that the data type in the order matches the data type in /add
71	Invalid order price	Please check that the data type in the order matches the data type in /add
72	Invalid order flags	Please check that the data type in the order matches the data type in /add
73	Order type not allowed	Please make sure that you are using the correct order types. Refer to type here
74	Client order id already in use	You have previously used the ID
75	Add failed - Post-Only	For Market Makers: the post-only order is not in line with the prices on the platform. Check that the price deviation is on par with the global order book
76	Add failed - IOC: no orders to match	There is not enough liquidity to execute the order with the parameters in /add command. To debug, please check the following: 1. Both global and counterparty limits are set 2. There is enough gross free limit available 3. Your Market Maker is quoting that pair in general For limit orders additionally, check that the price and size are not different than the best bid or ask
77	Add failed - FOK: not enough liquidity	There is not enough liquidity to execute the order with the parameters in /add command. To debug, please check the following: 1. Both global and counterparty limits are set 2. There is enough gross free limit available 3. Your Market Maker is quoting that pair in general For limit orders additionally, check that the price and size are not lower or higher than the total cost of execution of your order according to the tradable order book
78	Add failed - SMP (self-trade prevention)	For Market Makers
79	Add failed - limits	Please check your global and counterpaty limits
80	Del failed - not found	For Market Makers: the order you are trying to delete is non-exhistant
81	Either volume or size should be specified	The values are missing for order: 1. For maker orders size is required. 2. For taker orders either size or volume are required.
82	Orders by volume not supported for makers	For Market Makers: you are using a wrong order type
83	Invalid order volume	Please check that the data type in the order matches the data type in /add
84	Trading not allowed	Error can occur if counterparty limits are not set, or one of the counterparties disabled trading.
85	No open positions in order currencies	Liquidation trade can only be made if counterparties have open position in asset or balance currency.
90	Mod failed - no size after decrement	For Market Makers: the order you trying to modify has been fully utilised
91	Mod failed - side mismatch	For Market Makers: you are addressing a wrong side of the order book
100	Binding already exists	You have already bound to the WS
101	Binding not found	Please authorize and bind to the WS. Find more here
102	Invalid feed name	There is a mistake in the feed you are trying to subscribe to
103	Invalid feed id	There is a mistake in the feed you are trying to subscribe to
104	Database out-of-sync	Please contact our tech team
110	Field Required	Reserved for GUI
111	Field Invalid	Reserved for GUI
112	Poor Username	Reserved for GUI
113	Poor Password	Reserved for GUI
114	Password Change Required	Reserved for GUI
120	Maximum number of keys reached	You have issued more than 10 API keys
121	Key not found	The key you are using is cancelled
130	Settlement request already exists	The settlement request you have submitted is already in the system
131	Settlement request not found	The settlement request you are trying to adjust is non-existent
132	Invalid settlement request flags	The value is not in the required data type. Please refer to the payload
133	Invalid settlement request counterparty	There is a mistake in the ID of the counterparty that your addressing
134	Invalid settlement request comment	The comment is not in the required data type. Please refer to the payload
135	Invalid settlement request amount	The value is not in the required data type. Please refer to the payload
140	Invalid settlement transaction flags	The value is not in the required data type. Please refer to the payload
141	Invalid settlement transaction amount	The value is not in the required data type. Please refer to the payload
142	Invalid settlement transaction txId	The hash or bank reference is not in the required data type. Please refer to the payload. It is possible that it is either too long or has special symbols.
143	Identical clients not allowed	You cannot settle with a client that has the same role as you Maker with Maker or Taker with Taker)
144	Settlement transaction not found	The settlement transaction you are refering to is not found. Please check with the list of the created transactions.
145	Incoming settlement transaction is not allowed	You are trying to create incoming settlement transaction, but it is not allowed for your account or for this type of counterparty.
160	Order breached takers' limit per asset	Taker's limit by asset is breached: 1. Review your limit per asset in Risk Management. Enable the one you wish to settle 2. Enable it or increase the value
161	Order taker global gross limit breached	Taker's global gross limit is breached. Please adjust it to a greater value if you are a taker.
162	Order breached makers' limit per asset	Maker's limit by asset is breached: 1. Review your limit per asset in Risk Management. Enable the one you wish to settle 2. Enable it or increase the value
163	Order maker global gross limit breached	Maker's global gross limit is breached. Please adjust it to a greater value if you are a maker.
164	Order not enough equity.	Taker's equity will be below of initial margin requirement in result of settlement order. Please adjust settlement order amount or margin requirements.
165	Order taker counterparty gross limit breached	Taker's counterparty gross limit is breached. Please adjust it to a greater value if you are a taker.
167	Order maker counterparty gross limit breached	Maker's counterparty gross limit is breached. Please adjust it to a greater value if you are a maker.